Frequently Asked Questions

---

At Coast 2 Coast Plumbing & Maintenance PTY LTD, we offer a wide range of plumbing services, including:

• General plumbing repairs and maintenance
• Hot water system installation, repairs, and servicing
• Blocked drains and drain cleaning
• Leak detection and pipe repairs
• Gas fitting and gas appliance installation
• Emergency plumbing services
• Installation of taps, toilets, showers, and other plumbing fixtures

If you're unsure whether we offer a specific service, please contact us directly to discuss your needs.

Here are some common signs that you may need a plumber:

• Leaky pipes or faucets
• Low water pressure or inconsistent hot water
• Clogged drains or slow draining sinks
• Noisy pipes or gurgling sounds from drains
• Water stains or mould on walls or ceilings (could indicate a hidden leak)
• Burst pipes or visible damage to plumbing fixtures

If you're experiencing any of these issues, it's a good idea to call a professional plumber to assess and resolve the problem.

Yes! We offer 24/7 emergency plumbing services. If you have a plumbing emergency such as a burst pipe, severe water leak, or blocked drain, you can contact us at any time. We understand the urgency of plumbing issues and are ready to respond quickly to minimize damage and restore normal service.

At Coast 2 Coast Plumbing & Maintenance PTY LTD, we understand that plumbing emergencies can happen at any time, and we are committed to responding quickly. For urgent issues like burst pipes, overflowing drains, or severe leaks, we aim to be at your property within an hour (depending on location and traffic).

Our team is available 24/7, including weekends and public holidays, to handle your emergency plumbing needs.

Add an answer to this item.The cost of plumbing services can vary depending on the type of work required. For smaller jobs like fixing a leaking tap, the cost will typically be lower. Larger projects, such as hot water system installation or major pipe repairs, may involve more significant costs.
We provide free quotes for most services and will always inform you of the cost before any work begins. We aim for transparent pricing, so there are no surprises when it comes to your bill.

For an accurate estimate, please contact us to discuss your needs.

Yes! We offer plumbing services for both residential and commercial properties.
Whether you own a café, retail store, office building, or industrial facility, we can assist with everything from routine plumbing maintenance to large-scale installations and repairs.
We understand the unique needs of businesses and offer flexible scheduling to minimise disruptions. We also provide emergency services for commercial properties to ensure minimal downtime.

Here are some tips to help prevent blocked drains:

• Avoid pouring grease or cooking oil down the kitchen sink. Instead, dispose of it in the trash.
• Use drain covers in sinks, showers, and bathtubs to catch hair and debris.
• Flush only toilet paper – avoid flushing items like wet wipes, sanitary products, or paper towels.
• Regularly clean drains with a non-toxic drain cleaner or a baking soda and vinegar solution to help prevent build-up.
• Do not pour food scraps down the kitchen sink – dispose of them in the bin instead.

If you experience frequent blockages, it's best to call a plumber for a professional inspection and cleaning.

In most cases, we will need access to the area where the plumbing work is being performed, so you'll need to be home or make arrangements for access.
For smaller jobs (e.g., fixing a leaky tap), we may be able to complete the work with a key or arrangement for access if you're unavailable.
If you're booking a larger project or need a detailed quote, it's best to be present to discuss the scope of work.

Booking a plumbing service with Coast 2 Coast Plumbing & Maintenance PTY LTD is simple:

• Call us at 0424100555 for immediate service or to schedule an appointment.

• Fill out our online form on the "Request a Quote" page, and we'll get back to you with a quote and availability.

• Email us at Office@c2cplumbing.com.au for any inquiries or to schedule a job.
  We’re here to assist you with your plumbing needs and offer flexible appointment times to suit your schedule.

There are several signs that it might be time to upgrade your plumbing system:

• Frequent repairs: If you're calling a plumber often for repairs, it might be more cost-effective to upgrade the system.
• Old pipes: Homes built before the 1970s may have outdated pipes (such as lead or galvanised steel) that are more prone to corrosion and leaks.
• Low water pressure: Consistently low water pressure can indicate aging pipes or a problem with your water supply system.
• Increasing water bills: If your water bills are going up despite normal usage, inefficient pipes or fixtures might be to blame.
• Constantly running out of hot water: An old or undersized hot water system might need replacing to meet modern household demands.

Our team can inspect your system and recommend the best upgrades for your home or business.

At Coast 2 Coast Plumbing & Maintenance PTY LTD, we believe in transparent pricing.
We offer free quotes for most plumbing jobs, and we charge a standard call-out fee for inspections and service requests.
However, for emergency after-hours calls, there may be additional charges due to the urgency of the work.
We'll always inform you of any additional fees before proceeding with the job, so you can make an informed decision.

The time it takes to repair a blocked drain can vary depending on the severity of the blockage and the location of the problem.

• Minor blockages: Simple blockages in kitchen sinks or bathroom drains can usually be cleared within 30 minutes to an hour.

• Severe blockages: More complex issues, such as tree root intrusions or blocked sewer lines, may require more time to inspect and clear, often taking several hours.
  We offer quick, effective solutions to clear any blockages and prevent future issues. If you're experiencing repeated blockages, we can also inspect your pipes for any underlying issues.

Yes, we stand by the quality of our work. All plumbing services provided by Coast 2 Coast Plumbing & Maintenance PTY LTD come with a warranty on workmanship and parts (subject to the terms of the warranty).
The length of the warranty depends on the type of work performed and the materials used. We’ll always provide you with detailed information on the warranty when you book our services.

We accept a variety of payment methods to make it easy for you to pay for our plumbing services, including:

• Credit and debit cards (Visa, MasterCard)
• Bank transfer
• EFTPOS
• Cash

Once the work is completed, we’ll provide you with an invoice detailing the services performed and the total cost. You can pay at the time of service or arrange a convenient time for payment.